Policies
Cancellation Policy
Please refer to our weather policy for any weather related cancellations.
We require a 48 hours notice for cancellations. In which case you will receive a full refund, minus the 3% service charge. (we need verify the service charge, whether its 3% or monthly fee).
If cancellations are under the 48-hour mark there will be a $75 cancellation fee .
Weather Policy & Procedures
We’ve been trying to figure out how to control the weather, but in the meantime, we do the best we can with the information we have! The weather here is unpredictable, especially in the summer months. If a storm or wind in excess of 15 MPH is forecasted, then your Cabana rental may be delayed, taken down early, or unfortunately canceled. Any weather-related cancellations prior to 1:00 pm will receive a full refund or credit for another day. Any weather-related cancellations after 1:00 pm will receive a refund of 50% not including the *3%* service charge.
Please scroll all the way through for our full weather policy & procedures
Florida Weather is Unpredictable
For the most part, storms tend to blow through & it’s rare for it to rain all day. We will always do our best to ensure you get your perfect beach day!
We ask for prompt responses & flexibility if there is inclement weather so we can move forward in the best possible way
We reserve the right to push your booking start time up or back up to one hour as we can not setup in active rain or lightning.
We always ask that you lower the umbrellas on your way out, but we ask for special attention to this as winds tend to pick up when storms come through & they will break our equipment.
If the winds are predicted to be 15 MPH we will keep the cabanas & umbrellas lowered. We ask that you only raise them if the winds die down & pay special attention to lowering them when you leave.
Lightening ~Inclement Weather~ If Your Safety is at Risk – Leave Immediately and Seek Shelter!
The very elements that make our state a great place for outdoor activities — warm temperatures and plenty of water — also make the environment primed for the production of thunderstorms, which generate lightning. Florida is the lightning capital of the country, mainly due to our geography. Please take care seeking shelter if needed, during inclement weather, which typically passes quickly. Remain in safe shelter for 30 minutes following the final clap of thunder.
We reserve the right to refuse service or to cancel any rental at any time due to conditions deemed unsafe.
